Features
Pricing
How it works
FAQ
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FAQ
How do I create a ticket?
How do tickets get into Asana?
Can I forward e-mails from a central mailbox to the ticket system?
Can the ticket creator attach documents, videos, etc. to the ticket?
Can the ticket creator edit the ticket after submitting it?
Can I create my own ticket landing page?
Can I use a QR codes to help users access my ticket landing page or even create a ticket?
Can I integrate a ticket creation page into my own website or software solution?
What information does the ticket creator receive after submitting the ticket?
What information is required from the ticket creator?
Will the ticket creator be notified of changes or comments made to the Asana ticket task?
If I use SkilTiq's ticket landing page, can I customize it with my colors, font, background image or logo?
How do I reply to a ticket in Asana so that the ticket creator knows?
Will the ticket creator be notified when I close the ticket?
What happens if I reopen a closed ticket and its corresponding completed Asana task?
Can the ticket creator respond to a ticket if I have marked the Asana ticket task as completed?
What messages does the ticket creator receive if I create subtasks, tags, content, or comments in Asana?
Does the ticket creator receive information about who on my team is responsible for handling the Asana ticket task?
How are incoming tickets assigned to Asana projects or Asana members?
Will Asana notify me when an Asana ticket task is created?
How long does it take from ticket creation to when I see the task in Asana?
Is the ticket creator notified of the successful ticket creation?
What happens if the ticket creator replies to a notification e-mail from SkilTiq?
Can I get an overview of the created tickets or export it to Excel?
What happens when I cancel my subscription?
Can I upgrade or downgrade my plan during the term?
Is my plan automatically renewed? Do I need to cancel it?
How do I create a SkilTiq account?
How long does it take to set up SkilTiq so that I can enter my first tickets?
Do I need an Asana subscription to use SkilTiq?
How do I contact the SkilTiq support team?
What does SkilTiq cost? Can I pay for SkilTiq on a monthly basis?
Can I try SkilTiq for free?